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Services

SERVICES

SCALABILITY WITH QUALITY.

WE MANAGE THE ENTIRE PROCESS.

For mid-market clients, there are no one-size-fits-all solutions. We customize services to meet your specific needs, while also looking to apply new, leading edge solutions to meet new challenges.

  • Software Product Development
  • Application Software Development
  • IBM i (AS400) Solutions
  • Software Quality Assurance and Testing
  • IT Help Desk Support

FROM MISSION CRITICAL TO DAILY MAINTENANCE

  • mid-market focus
  • Experienced developers
  • Best practices
  • Cost effectiveness
  • Innovation-based culture

 


 

1 SERVICES BulbSOFTWARE PRODUCT DEVELOPMENT

FOR INDEPENDENT SOFTWARE VENDORS

For ISV’s, keeping up in today’s increasingly competitive environment has become more costly and increasingly challenged by:

  • Aggressive release timelines
  • Increased customer demands
  • Lack of agility and inability to deliver defect-free products on time and on budget
  • Critical skills shortages
  • Rising developer and development costs

WE CAN DEVELOP MORE INNOVATIVE, RELEVANT PRODUCTS – AT A SIGNIFICANTLY LOWER COST.

  • New Software Product Development
  • Quality Assurance and Testing
  • Software Product Maintenance & Support


 

1 SERVICES MouseAPPLICATION SOFTWARE DEVELOPMENT

FOR ENTERPRISE, DEPARTMENTAL, WEB AND MOBILE APPLICATIONS

We are highly experienced in many industries and business sectors, including manufacturing, distribution, retail, financial services, and technology. And we know how to make application development part of a business or a go-to-market strategy:

  • Increasing agility to meet customer demands
  • Generating ongoing innovation that drives growth
  • Finding efficiencies that can improve overall operations

SenecaGlobal streamlines application development and maintenance, allowing you to free up valuable human and capital resources to focus on your business. Our application development services include:

  • Aggressive release timelines
  • Increased customer demands
  • Lack of agility and inability to deliver defect-free products on time and on budget
  • Critical skills shortages
  • Rising developer and development costs

WE CAN DEVELOP MORE INNOVATIVE, RELEVANT PRODUCTS– AT A SIGNIFICANTLY LOWER COST.

  • New Software Product Development
  • Quality Assurance and Testing
  • Software Product Maintenance & Support

 

1 SERVICES Stack2IBM i (AS400) SOLUTIONS

FOR MAXIMIZING YOUR INVESTMENT IN THE IBM i (AS400)

IBM i is among the most powerful and popular computer systems. But companies that have not optimized the platform face:

  • Increasing support costs
  • Decreasing performance
  • Lack of qualified and experienced resources
  • Sluggish business-critical systems and processes

Our experience enables us to bridge the gap between business requirements and technical performance, helping you expand productivity and obtain a higher return on your IT investment, through:

  • Application Development and Customization
  • Maintenance and Support
  • Upgrades, Optimization, Conversions, Migrations and Testing

 

1 SERVICES QualityCheckSOFTWARE QUALITY ASSURANCE AND TESTING

ENSURING THAT YOUR SOFTWARE AND PROCESSES WORK RIGHT

SenecaGlobal has the people, processes and technology to make sure our software does it right – the first time – with:

  • Functional testing
  • Test case development
  • Test automation
  • Regression testing
  • Platform compatibility testing
  • Security testing
  • Performance testing

Our Quality Assurance Framework utilizes established standards and provides effective measures, including:

  • New Software Product Development
  • Quality Assurance and Testing
  • Software Product Maintenance & Support

 

1 SERVICES 24hrIT HELP DESK SUPPORT

SenecaGlobal’s on-demand 24/7 Help Desk operations provide professional Level 1 support that can save and money.

Effective measures that adhere to established standards.
Components of this framework include:

  • Level 1 support scalable for Level 2 and/or Level 3 support
  • Dashboard view of all help desk, monitoring, and network management systems
  • Scalable to other services such as inventory management, license management, patch management, data center/network management, and more
  • 24/7 support capability
  • Accessibility through multiple touch points including phone, web, email, and more
  • Support for corporate, mobile and multi-location users

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